Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at scarletrebelsofficial@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected.
You can always contact us for any return questions at scarletrebelsofficial@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3 day cooling off period Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at scarletrebelsofficial@gmail.com.
SCARLET REBELS RELEASE NEW SINGLE + VIDEO 'THIS IS HAPPENING NOW' AND ANNOUNCE NEW ALBUM 'FLAWED BY DESIGN' RELEASED 13 NOVEMBER 2026 VIA EARACHE RECORDS
Sometimes a little pressure can be a good thing. For Scarlet Rebels, the task of following up two acclaimed albums that crashed into the UK Top 20 and turned the Welsh four-piece into one of the most talked-about rock bands of the last 10 years was a challenge they were determined to rise to.
The result is Scarlet Rebels’ electrifying fourth album, Flawed By Design. With frontman Wayne Doyle plus his brother, drummer Gary Doyle, guitarist Chris Jones and bassist Carl Oag teaming up once again with producer Chris Clancy, it sees the Llanelli band deliver 11 anthemic songs that combine the powerful with the personal.
Flawed By Design is the sound of a band at the top of their game, from Wayne’s emotive vocals and lyrics, to the powerhouse rhythm section and Chris Jones’ blazing guitar. Yet there’s an emotional core to Flawed By Design that runs even deeper than its arena-sized ambition. By the band’s own admission, it’s the most introspective record they have ever written. It‘s that marriage of ambition, emotion and human connection that defines both Flawed By Design and Scarlet Rebels themselves.
“I want us to be recognized for the depth of our material,” says Wayne. “I want us to be known as a band that writes heartfelt songs that resonate and touch people. We want to move people physically, but we want to move them emotionally too.”
With Flawed By Design, Scarlet Rebels have done just that
Pre order from Earache Records - www.earache.com/scarletrebels